The Employer Advisor Office

The Employer Advisor Office (EAO) offers free advice and assistance to help employers navigate processes, policies and decisions of the Workers Compensation Board (WCB). Advisors in the EAO can answer questions and guide employers on a range of issues, including:

    General WCB Topics
    • Interpreting WCB policies and legislation
    • Accessing WCB files
    • Addressing service delivery concerns
    • WCB's approach to compliance and enforcement
    • Appealing WCB decisions
    WCB Compensation Claims
    • Requirements for reporting work-related accidents
    • Managing claim costs
    • Supporting return to work plans
    • Meeting re-employment obligations
    • Preventing discriminatory actions
    WCB Employer Accounts
    • WCB rate-setting model and employer premiums
    • Employer registration
    • Types of WCB coverage
    • Payroll reporting requirements
    • Qualifying for the Prevention Rebate Program

The EAO's services are available Monday to Friday, 8:30 am to 4:30 pm. Call to speak to an advisor at 204-945-3363 or toll free at 1-800-282-8069 ext. 3363